Bosses at minicab firm Uber have hit back at claims made in The Guardian

Bosses at minicab firm Uber have hit back at claims in a national newspaper that their drivers are not regulated.

Tom Elvidge, Uber’s general manager in London, wrote in the Guardian that its leader article yesterday was “wrong to suggest that drivers who use the Uber app in London are not regulated.”

“All UK drivers are licensed by the local authority and must have commercial insurance in place. In the capital, this process includes going through the same enhanced Disclosure and Barring Service check as teachers and black cab drivers, a medical assessment and a map reading test,” he wrote.

He also addressed widespread accusations that the app may be implementing surge charges (where the price goes up) as users’ batteries are about to die.

“As for surge pricing, fares automatically rise when demand is very high to encourage more drivers to go to busy areas so passengers can get a car

“This is completely transparent in the app, all riders are treated the same and it has nothing to do with phone battery,” he added.

For those interested, the original Guardian article can be read here:

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